What Does the Future of Last-Mile Delivery Look Like?

Last Mile Delivery

What Does the Future of Last-Mile Delivery Look Like?

According to Redseer, the GDP share of India’s global road logistics is about 8%, and by 2024, market analysts predict earnings to reach $6 billion.

But economical and environmentally friendly options must be developed, since “last mile” delivery – which accounts for 20 percent of the chain’s overall costs – is the most costly.

When you move closer to the final client, the unit transport expenses are frequently the highest, even if the initial few kilometers are properly regulated. Since the unit cost of transportation rises as the product approaches its destination, the last mile is when it reaches its highest level.

The harsh reality is that the last kilometer is the most expensive. It accounts for around 20% of the nation’s traffic, 30% of the road system, and 25% of greenhouse gas emissions.

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Quick and demanding E-commerce

Because delivery and online purchases, which currently account for 80% of the number of goods shipped, are synonymous with e-commerce. And for newcomers to the industry, this is one of the major problems. Particularly now that express (delivery in 24/48 hours) is solidifying its position as a genuine selling factor and is virtually a norm.

Many measures are now being implemented to reduce the detrimental effects of this last mile. Therefore, it is essential to implement efficient and innovative solutions.

Increase in the number of packages to be delivered

It is now a fact that consumer habits and purchasing patterns are evolving. Consumers are placing more low-volume orders due to the growth of online commerce and their desire for immediate gratification. With more and more packages needing to be delivered to end users, this new phenomenon is boosting the flow of commodities.

This is the first challenge of the last mile for logisticians! Food deliveries are no exception. Consumers avoid going to supermarkets on busy days and regularly order their groceries online. Orders are usually processed during the week for home delivery in a few days or even hours.

25% of the CO2 emissions in urban areas

The utilization of carriers’ information systems and the reception capabilities of relay stations resulted in an average delivery of ten tonnes of products and 100 packages per day, serving 80% of the population.

They are unquestionably advantageous economically since this approach restricts the number of stops that deliverers may make (15 stops on average) for pick according to Ifop, relay stations are the primary distribution method for 50% of Internet subscribers. The last mile has probably changed more over the past three years than it has over the preceding three decades put together.

At a time when reducing greenhouse gases is a topic of increasing discussion, freight transport accounts for 25% of CO2 emissions in the city, especially in urban areas will continue, along with the introduction of new models, in the years to come. Consumers are giving more and more weight to the ethical approach of retailers in the context of global warming. This is why retail businesses, who contribute significantly to harmful emissions in cities, are now focusing on improving their environmental footprint.

Freight pooling

In order to meet customer demand, market volatility will continue to be a concern for shippers and carriers. In order to secure speedier delivery of their goods, shippers with less-than-truckload-size cargoes pay for full truckload (FTL) service, which results in inefficient use of space and money. As a result, there are more delivery vehicles, their routes are longer, and more stops are made.

Shipping companies must prepare for lower volumes of orders that fall into the volume LTL range and assess pricing depending on the amount of truck capacity they require. Between these two factors, there is frequently a wide gap, which is where pooling comes into play.

This is especially true given that e-commerce expansion has led to an increase in delivery and a decrease in package size. For carriers with loads that fall between FTL and LTL, consolidating saves unused space in trucks by packing them with freight from other shippers. One of the greatest advantages of all is still unaddressed, and that is cost savings.

A promising development

The number of plots will keep growing at a pace of 20 percent yearly. It will be necessary to find solutions to stop the last mile from becoming a catastrophe for the environment. E-commerce will grow, but so will the fragmented in-store deliveries and hybrid forms of product flow brought about by omnichannel logic.

Flows will keep accelerating. Although currently small, the D-Day segment – order in the morning, delivery in the evening – will likely account for 20 to 25 percent of the market.

As just-in-time deliveries (ship-from-store) grow more common, stores will become the primary urban logistics network locations. Due to the fact that the last mile’s value is primarily commercial, its cost will keep decreasing.

The race only finishes on the road

To reduce air pollution, several programs during the previous years have tended to promote less polluting forms of transportation. However, trains, air, and rivers are manifestly useless for direct delivery to shops or individuals. As a result, home delivery has emerged as an extremely optimistic market for road transportation.

Electric & E-commerce

However, this pooling, which is based on standardized, open, and shared technologies has benefits: the fact that it also makes it conceivable to enhance cohabitation with neighbors by significantly lowering the number of deliveries and the ensuing issues.

These factors are growing urbanization, which will result in half of the world’s population living in cities by the end of the century, and the growth of e-commerce, which fragments deliveries.

And a different business model must prevail in order to minimize the additional cost by sharing its platforms and the usage of trucking services with others in order to reduce expenses.  In all instances, preference should be given to electric cars (or non-polluting vehicles), the pooling of delivery means, and the socio-economic expenses paid by cities (air pollution, noise, and congestion).

India's last-mile and e-commerce growth

India’s delivery environment has undergone a great deal of change during the last few decades. A new delivery industry, the last-mile delivery ecosystem, has emerged in response to the growing demand for local goods and an unanticipated increase in last-mile delivery.

The last-mile delivery industry in India is developing comparably to that in China and the United States, where coverage is now above 10%. By 2024, India is projected to reach a market size of $6-7 billion if its rapid expansion continues.

The difficulties that logistics providers need to stay on top of to prepare for the future of last-mile delivery include understanding industry trends, inefficiencies in your current operations, analyzing expenses, and being aware of what action items need to be handled in the future.

Companies need to plan and scale up how they will decarbonize their delivery fleets in a way that is “socially just” and compatible with environmental and climate responsibility and responsibilities, given that the Indian ecosystem is predicted to vastly expand in terms of business.

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6 Tips on Optimizing the Last-Mile Delivery with Software Solutions

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6 Tips on Optimizing the Last-Mile Delivery with Software Solutions

Last-mile delivery is a crucial procedure in the supply chain. Customers expect a memorable delivery experience, including where you’d drop their items, the waiting time, and the overall delivery costs. When done right, your last-mile delivery operations can scale your business. Otherwise, it would make customers shift to your competition.

According to a report by Yahoo Finance, the last-mile delivery market is expected to grow by over $146 billion from 2021 to 2025, with a CAGR of 15.06%. This means you need to optimize your last-mile delivery solutions to keep your business going. Now, what are the advantages of improving your last-mile delivery?  

Improving your last-mile processes in modern-day delivery operations can help reduce wastage and the cost of operations. It can also increase customer satisfaction and help generate more revenue. To overcome last-mile delivery challenges and bring the best services to your customers, follow the best practices below

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Centralize all your logistics data.

When getting a last-mile solution, make sure all your data is centralized. You should be able to see inventory availability and deadlines on a single dashboard. Other things that could be available on your software are safety concerns, cost overruns, and delays. Whatever insight you need to make your last-mile delivery process faster, it should be on your software.

It’s a bonus if you can see essential data analytics and metrics, such as the cost per case, customer preferences, and cost per delivery. Having all information in place will help you see last-mile delivery trends and opportunities and evaluate which areas of your service need improvement.

Control and automate your last-mile delivery process.

Automation is the key to fully optimizing your last-mile delivery process. It promotes efficiency, saves time, brings better customer service, and improves your overall performance. Some of the operations you can automate using your software include:

Optimize and improve your customer management.

Excellent customer service should be the core of your last-mile delivery goals. After all, your customers determine your delivery success. To improve customer management, you can provide the following services:

Empower your drivers.

Delivering an optimal customer experience starts with your team, including your drivers. For example, in the case of delivery route changes or potential delays, your drivers should always be kept in the loop. You should also monitor their performance or have a motor vehicle record background check to ensure that they can meet the turnaround time and deliver safely.  

The bottom line is your drivers shouldn’t get all the blame whenever there are lapses on your last-mile delivery. So, make sure you’re clearly communicating with them. Ask what are some of the challenges they’ve encountered during the delivery process and provide solutions when necessary. If your drivers become unhappy with their jobs, it might affect their retention and loyalty to your company.

Take advantage of the “locals.”

Have you ever thought of outsourcing your last-mile delivery process to local carriers or using local stores as distribution centers? For the best last-mile optimization, you should take advantage of the locals.

Most new businesses prefer outsourcing their delivery operations to local carriers because they’re more reliable and knowledgeable of the local area. Local carriers also work with lower delivery volumes; hence, a quicker and more efficient delivery.

On the other hand, using local stores as depot sites also helps you minimize the resource requirements for setting up supply chains. It also enables you to easily increase the number of depot sites in different destination zones, making it more convenient to plan pick-ups and drop-offs while keeping costs at a minimum.

Choose the right last-mile delivery software.

Of course, all the best practices above wouldn’t be possible if you don’t know how to choose the right software for your delivery operations. To select the best ERP software companies, determine what needs to be optimized in your last-mile delivery. List down all possible challenges and opportunities. The logic is that getting software should serve as a solution to your problems, not a new or added burden.

The Future of Last-Mile Delivery

The e-commerce landscape is continuously evolving, and customer expectations are also growing higher. Hence, it’s crucial to keep up with the competition, be prepared for the changing of the tides, and learn how to improve last-mile delivery. Why settle for less when you can go the extra mile in your services? Find the best last-mile solutions on the market to improve your delivery process and overall customer service.

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6 Steps to Enhance Parcel Delivery Optimization in Last Mile

parcel Delivery

6 Steps to Enhance Parcel Delivery Optimization in Last Mile

Change is driven by technology in practically every industry, and parcel delivery is no exception. Businesses will need to move quickly to be competitive in this ever-expanding, computerized economy. Parcel delivery is no exception: parcel and logistics companies must concentrate on optimizing their efforts for last-mile delivery to be successful. 

The question is: where do you start?

Before beginning any delivery optimization process, companies must first determine where their efficiency gaps are and what adjustments will have the most impact on last-mile profitability. 

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Parcel Delivery Optimization in 6 Easy Steps

From the time orders are accepted to the time items are delivered, there are six steps that make up a universal process for these businesses.

Orders and tasks should be entered into a centralized system

The initial step, as with most things, is the most crucial. While different parcel delivery firms have varied protocols for how orders and delivery tasks enter their systems, it’s critical that they all wind up in a centralized system and those deliveries that will be assigned to drivers (rather than outsourced to a third party) be clearly noted. 

This can be done with the correct technology by uploading a CSV or via an API. 

Task Dispatch and Routes should be optimized

When orders and tasks are submitted into the system, it’s vital that the tasks are assigned using the most efficient pathways. Automating this process with competent dispatch software is the only scalable alternative for a large organization that makes thousands, hundreds of thousands, or even millions of deliveries every month. 

Inputting jobs and assigning them at the start of the day, before drivers start their shifts, enabling them to see their full route before they arrive at work. 

Sort the parcels that have been marked for local delivery

Although third-party logistics companies frequently use local partners to perform their last-mile deliveries, a portion of those deliveries are made by the company itself. These things must be efficiently separated from the rest of the shipments in order to be placed onto the appropriate vehicles and transported to their final destination. 

This necessitates the use of specific bar codes that can be scanned to determine which packages are delivered locally and which are assigned externally. 

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Before loading any items, scan them all

In order to have complete supply chain visibility, the last mile must not be a blind spot in the chain. All items must be scanned before being loaded onto vehicles in order for effective parcel delivery optimization to occur. A central system can track which items are on which vehicles and where they are on their trips in this way.

Customer Engagement and Visibility at the Last Mile

Visibility is thought to be the number one driver of logistics innovation today. In this scenario, visibility can refer to both internal (as indicated above) and external (the visibility a customer has over their delivery). 

Customers in the Uber era have come to anticipate a level of visibility that was previously unavailable. One of the most important features of this type of experience is a real-time map accessible by cell phone, which allows the consumer to track the driver’s progress and know exactly when they will arrive. Engagement is also important in this paradigm. The ability to communicate directly with the driver, such as leaving notes such as “don’t ring the doorbell,” reduces friction and improves efficiency.

Have a solid proof-of-delivery procedure in place

With such a high volume of deliveries, it’s critical that verifiable records are retained when proof of delivery is used. This includes requiring a driver to obtain a signature and scan a bar code before leaving the delivery place. This data is then logged and transferred to a central system. If the client claims that the item was not delivered at any time, the corporation has proof. 

Enabling last-mile delivery & logistics for E-commerce

Are you looking for a quick way to track orders in real-time, as well as last-mile delivery and e-commerce services? Using the intelligent MIMO application framework, MIMO has efficient end-to-end Transhipment logistics. The framework manages and optimizes last-mile delivery & e-commerce logistics across the entire distribution chain for your back-end functions with transparency and seamless integration. 

Successful management of the transportation distribution process is becoming increasingly important nowadays. MIMO Technologies offers a tech-enabled platform to easily transport goods and products and achieve a high degree of precision in e-commerce and last-mile delivery. 

Our field officers are qualified to complete deadline-oriented work and deliver it to your customer in India’s most remote locations within pre-determined timelines. More than 14000 field officers serve in various rural and semi-urban areas.

Why choose MIMO for last-mile delivery?

The most critical part of the supply chain business is last-mile distribution. From quick real-time order monitoring and timely updates to smooth delivery, our tech-enabled platform ensures on-time deliveries.  

Our team consists of highly skilled professionals who are drawn to deadline-oriented work and can move your products from your warehouse to your customer in the most remote locations within pre-determined timelines. 

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5 key characteristics of successful on-demand delivery services

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5 key characteristics of successful on-demand delivery services

Companies must examine which “must have elements” are lacking from their delivery services in today’s on-demand delivery industry in order to reduce delivery costs and create better client experiences. 

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Successful on-demand delivery services include the following characteristics

Convenient Scheduling and Accurate Delivery Quotes

At checkout, any firm that sells products online should provide simple and accurate fulfilment alternatives. This contains the location and time of the delivery or pickup. It’s not easy to ensure these timeframes are precise; you’ll need to know everything from inventory location to fleet availability. For e.g. Is there enough automobile space for curbside pickup at that time? 

 

Automation is a tool that allows you to give users with immediate quotations. Of course, you must first verify that you have the appropriate delivery timeframes (e.g., short delivery windows, same-day delivery) and fulfilment alternatives (curbside, click and collect, same-day delivery) in place. 

On-demand delivery and fulfilment management that is coordinated and flexible

From the minute an order is made to the moment it arrives at your customer’s door, the whole delivery process must be organized, digitized, and synchronized from start to finish. You must have insight over the whole last mile flow, for all fulfilment models, in order to save operating expenses. That way, you’ll be able to figure out how to make the most of your existing resources and delivery providers to handle on-demand deliveries. 

 

To accomplish same-day pickup of retail orders, for example, you must first determine where inventory is accessible locally, then source orders to the relevant location and have retail personnel locate the item in time for pickup. 

The same is true for ship from store orders: store inventory, retail employees, and drivers (including external fleets) must all be in sync, which necessitates centralizing all data. This is especially true if you collaborate with a variety of aggregators or delivery service providers. 

Integrating third party delivery services

Successful on-demand delivery services refer to the capacity to satisfy client demand at any time of the day or year. Brands must be able to respond rapidly to consumer requirements and, where required, supplement drivers. This is when the use of third-party delivery services comes in handy. Brands can improve their on-demand (and planned) deliveries, increase brand exposure, and maintain high customer satisfaction by incorporating third-party delivery solutions into their existing fleet management systems. A third-party distribution hub can be used to construct a delivery network and distribute orders based on their business needs. 

Automation

In today’s on-demand culture, time is not just money; it is also the most valuable commodity. You’ll lose a customer if you can’t get an order to them promptly.  This is why automation must be built into every part of the on-demand delivery process, from backend systems to communications with managers, drivers, and customers. 

Automation is the most efficient and dependable approach to conduct cost-effective delivery operations while still providing a fantastic client experience. 

 

Based on business rules relating to cost, volume, and other business goals, an automated dispatching and routing system can determine whether to dispatch an order to an in-house driver, a crowdsourced delivery fleet, or another delivery provider. The system may also make decisions on its own, such as extending delivery timeframes or providing other delivery alternatives. 

 

All of these choices must be made in real time, which involves the use of automation technologies and real-time integration of all of your systems, including those of your external suppliers. 

Orders that can be fulfilled locally via ship-from-store and in-store pickup.

Reduce shipping costs by making use of local inventories. Understand where and when each delivery option and its linked systems (inventory, warehouse, transportation management systems) will be the most cost-effective using data and data analytics. Then, in order to provide lower shipping costs – or no price at all – in competitive time frames, build your on-demand delivery processes and resources (inventory, drivers, fleets, and other teams) and systems accordingly.

How can MIMO help?

Effective fleet management and last-mile delivery optimization will help you make fast hyperlocal deliveries, whether you are an e-commerce vendor or a local delivery service. So, are you ready to use last-mile delivery tools to boost the quality of your on-demand delivery services? MIMO can help your business come online with the best hyperlocal delivery services in the region.  

 

Successful management of the transportation distribution process is becoming increasingly important nowadays. MIMO Technologies offers a tech-enabled platform to easily transport goods and products and achieve a high degree of precision in e-commerce and hyper-local delivery. 

 

Our field officers are qualified to complete deadline-oriented work and deliver it to your customer in India’s most remote locations within pre-determined timelines. More than 14000 field officers serve in various rural and semi-urban areas.

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Why On-Demand Fuel Delivery is trending in India: Advantages and Challenges of this Novel Concept

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Why On-Demand Fuel Delivery is trending in India: Advantages and Challenges of this Novel Concept

The service business has grown by leaps and bounds as a result of its simplicity of use and convenience, and it has become an inseparable part of the everyday life of the average person. 

 

It’s a time when on-demand delivery services are gaining popularity and have shown to be beneficial – especially given our current circumstance, which has severely restricted our physical availability. 

 

Now that we have millions of restaurant delivery apps, shopping apps, and city transport apps to make our lives easier, why wouldn’t we want a critical doorstep fuel/diesel delivery service to meet our fuel needs?

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On-demand fuel delivery

On-demand Fuel Delivery Applications are becoming increasingly profitable as fossilized fuel has become a big contributor to global economic development. For example, it makes little sense for farmers in remote sections of the nation to travel miles to the nearest gasoline station and fill their canisters with diesel generator fuel when the fuel can be delivered right to their door. 

 

However, with increased scope comes both the positive and negative aspects of on-demand fuel delivery services. Some of them are listed below:

Advantages:

Minimize Cost

Consumers may now save a lot of money on fuel purchases and usage. Consumers can save up to 50% on fuel expenses because no extra infrastructure is required for bulk storage. In the case of fuel delivery services, a one-time investment in specialized trucks and advanced software to monitor and analyze fuel loading and delivery can assist to minimize pilferage and ensure fuel purity.

Quality and Quantity

Consumers can expect trustworthy, high-quality, and quantity gasoline from the finest vendors listed on the app. Furthermore, technical mechanisms such as geo-fencing and digital billing ensure that no pilferage occurs and that the consumer only pays for what he receives.

Safety

Using fuel delivery services has a number of advantages. Diesel is delivered in fire-resistant, safety-compliant bowsers. The staff in charge of gasoline distribution has also been thoroughly educated to deal with difficult scenarios. 

Delivery available 24 hours a day, 7 days a week

On-demand fuel delivery takes convenience to new heights. Consumers may now access services at any time and from any location, without the need to invest in storage facilities. Quick delivery times provide a simple and stress-free fuel purchase.

Reduced Carbon Footprints

This service reduces carbon emissions by reducing the number of journeys to local gas stations. 

Challenges:

While customers would benefit immensely, app-based fuel delivery service providers must overcome these issues in order to offer high-quality fuel: 

Modern Infrastructure

Fuel delivery App developers should invest in a fleet of specialized cars, as well as trained staff and significant maintenance expenditures. Bowsers that are built as per PESO requirements are required. 

Robust IT infrastructure

Online fuel delivery applications necessitate a solid IT infrastructure that can handle your fleet of cars, end-user requests, and a delivery operation. Users must be able to use bug-free technology simply, with a straightforward UI experience and the ability to record vital and relevant data. 

Reporting and Analysis

Reporting and analysis are important features of delivery apps. Smart technologies that assess fuel levels, enable geo-fenced delivery to minimise leaks and pilferage, and activate alarms when triggered will give useful information for day-to-day operations. 

Unauthorized Fuel Delivery Sources

Fuel should only be obtained through approved channels. Fraudsters will be tempted to offer adulterated fuel at significantly cheaper costs in order to make a fast buck, notwithstanding the immeasurable harm it does to cars and machines. By ignoring safety regulations, delivery logistics are also jeopardised. Consumers must make sure that only legitimate delivery service providers are used. 

Regulatory Approvals

It is critical for App providers to adhere to government regulation and standardization in order to ensure that consumers and suppliers have a positive experience and to avoid potential legal issues. 

 

There are several safety concerns that the on-demand fuel delivery app must address, since the government will not grant certification until certain requirements are completed. Before beginning operations, on-demand fuel delivery applications must obtain authorization and approval from the authorities to verify that they comply with legislative requirements. 

 

On-demand fuel delivery began as a curiosity, but it soon gained traction. Diesel delivery services are already accessible in major cities around the country, and the company is expanding to new locations at a rapid pace. Because of its ease and better usage of scarce resources, on-demand fuel delivery service will explode once regulation is established. Not to mention the enormous value for time and money that consumers will receive. 

How can MIMO help?

Effective fleet management and last-mile delivery optimization will help you make fast hyperlocal deliveries, whether you are an e-commerce vendor or a local delivery service. So, are you ready to use last-mile delivery tools to boost the quality of your hyperlocal deliveries? MIMO can help your business come online with the best hyperlocal delivery services in the region.  

 

Successful management of the transportation distribution process is becoming increasingly important nowadays. MIMO Technologies offers a tech-enabled platform to easily transport goods and products and achieve a high degree of precision in e-commerce and hyper-local delivery. 

 

Our field officers are qualified to complete deadline-oriented work and deliver it to your customer in India’s most remote locations within pre-determined timelines. More than 14000 field officers serve in various rural and semi-urban areas. 

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Everything you need to know about Hyperlocal delivery-Marketplace, Challenges, and Process

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Everything you need to know about Hyperlocal delivery-Marketplace, Challenges, and Process

The way individuals purchase and businesses deliver has changed as a result of technological advancements. Customers are spoilt with numerous options in this era of speedier and more efficient delivery. They have complete control over when and where the order is delivered. Consumer expectations are growing, forcing firms to rethink their delivery methods and rely on technology to make them work. Hyperlocal delivery is the newest trend, after next-day and same-day deliveries. A company can select a hyperlocal delivery strategy based on its delivery needs. 

 

The hyperlocal delivery business is anticipated to reach $3634.3 billion by 2027, according to online reports. During the projection period, the market is expected to increase at a compound yearly growth rate of 17.9%. 

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What Does Hyperlocal Delivery Mean?

Do you have any plans to establish a hyperlocal delivery strategy in your company? Understanding what hyperlocal delivery is is the first step on this path. Hyperlocal delivery is defined as picking up products or items from a vendor and delivering them directly to customers’ doorsteps. This form of delivery strategy links local retailers and vendors with customers and is limited to a certain territory, location, or pin code. 

 

Let’s look at an example to better grasp hyperlocal delivery. If a consumer requires a certain product or item, they may simply go to an online store and place an order. Not all e-commerce suppliers, however, can deliver it in one or two hours. Hyperlocal delivery enters the picture at this point. A nearby vendor or merchant can quickly accept the order and deliver the goods, culminating in a one- or two-hour delivery period. 

What is the process of hyperlocal delivery?

A consumer puts an online or physical order with a local retailer. When the vendor accepts the order, a driver (either from a third-party hyperlocal delivery service provider or from within the company) picks up the item from the store and delivers it to the customer’s address. 

Which firms may benefit from a hyperlocal delivery model?

As previously stated, hyperlocal delivery may be made within a certain geographical area and time frame. As a result, it’s suitable for food delivery, grocery delivery, pharmacies, vegetable and fruit delivery, and pharmaceutical delivery, among other things. Such organizations are able to receive orders and deliver them quickly.

Hyperlocal Marketplace

A hyperlocal marketplace provides local retailers or sellers with delivery services. It has the necessary resources, such as a fleet and drivers, to pick up and deliver items to specific consumers. Hyperlocal marketplaces assist retailers in delivering items quickly and easily, allowing them to reach new heights. Such firms can provide a variety of things in the smallest amount of time, including groceries, meals, medications, and a variety of other items (in even less than an hour). 

Hyperlocal Delivery Model Benefits

Local stores are struggling to survive and thrive in this digital era, as enterprises migrate to online platforms. All of these stores are benefiting from the hyperlocal delivery strategy, which is helping them stay afloat in the sector and grow their client base. Aside from that, the hyperlocal delivery model has a slew of additional advantages, including: 

What is the best way to create a hyperlocal delivery network?

If you wish to provide hyperlocal delivery services, follow these steps to get your delivery network up and running: 

Overcoming the Challenges of Hyperlocal Delivery

By automating their procedures, hyperlocal delivery firms can alleviate the challenges connected with hyperlocal shopping, hyperlocal logistics, and hyperlocal food delivery. Yes, incorporating hyperlocal delivery software is a great way for a hyperlocal delivery service provider to stand out and overcome other delivery-related challenges without having to spend more money. 

 

Meeting customers’ expectations with the proper products/services at their chosen time and place is critical to any business’s success. And, in order to reach this aim, both online and offline retailers are using technology into their delivery processes. As a result, a new delivery trend known as hyperlocal delivery has emerged. Food, vegetables, fruits, medicines, groceries, and other items can all be delivered using this model. 

How can MIMO help?

Route planning and last-mile distribution optimization are critical in pandemic situations to ensure smooth operations. Field staff and courier agents should be able to monitor their orders in real-time, ensuring that customers receive their orders on time.  

 

Effective fleet management and last-mile delivery optimization will help you make fast hyperlocal deliveries, whether you are an e-commerce vendor or a local delivery service. So, are you ready to use last-mile delivery tools to boost the quality of your hyperlocal deliveries? MIMO can help your business come online with the best hyperlocal delivery services in the region.   

Successful management of the transportation distribution process is becoming increasingly important nowadays. MIMO Technologies offers a tech-enabled platform to easily transport goods and products and achieve a high degree of precision in e-commerce and hyper-local delivery.  

 

Our field officers are qualified to complete deadline-oriented work and deliver it to your customer in India’s most remote locations within pre-determined timelines. More than 14000 field officers serve in various rural and semi-urban areas.  

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Evolution of Hyper-Local delivery Services in the era of COVID-19 Pandemic

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Evolution of Hyper-Local delivery Services in the era of COVID-19 Pandemic

In this age of rapidly changing technology, numerous hyperlocal delivery companies and organizations are bolstering their services to suit the demands of consumers who want things to be delivered instantly and at their doorstep. 

 

Hyperlocal delivery services have expanded in popularity over the previous several years, with the major domains seeing increased demand in food, groceries, household essentials, and pharmaceuticals. In reality, the hyperlocal delivery industry in India received $2 billion in investment in 2017-18, and $1 billion by the end of 2019. 

 

Zomato, Swiggy, UrbanClap, BigBakset, and 1mg, among others, have become household brands in the hyperlocal delivery market. 

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Pandemic-induced disruption

Surprisingly, although the globe has been gripped by the coronavirus pandemic, which has shattered many economies, the hyperlocal delivery industry has been steadily growing despite the early challenges created by the COVID-19. 

 

The main driver of development may be linked to consumer behavior, which has shifted as a result of the coronavirus fear, and now they prefer to have everything at their fingertips and within walking distance without having to venture far. 

 

Not only that, but investor interest in this sector remains strong, with $533 million invested until November 2020. According to Tracxn statistics, the sector received $1.7 billion in investment in 2018. 

The Gig Economy

The gig economy lies at the heart of the development and success of on-demand platforms.Hiring, training, and maintaining permanent delivery employees in an environment that is more or less flexible has proven untenable in the past for startups. According to a BCG research, India’s gig economy has the potential to create 90 million jobs and generate $250 billion in revenue. 

 

These remarkable figures might be attained more sustainably if additional possibilities were created. Despite greater instances, the second wave of Covid has seen less migrations from cities and towns to countryside, as individuals have more options to earn and support themselves and their families. The hyperlocal delivery segment’s continued development is mostly due to the availability of riders for deliveries. 

Evolution of Hyper-local delivery during Pandemic

The consumer expectation of quick deliveries has been a tipping point in e-commerce. It’s no longer a benefit, and waiting for your packages to arrive as soon as you place an order is no longer a big deal. Another possible side effect of the pandemic is that the expectation of rapid deliveries has led to a lot of supply chain innovation. 

 

While hyper-local delivery has been a difficulty for numerous e-commerce and hyperlocal firms, technology has enabled them to find effective and accessible alternatives. Routing, batching, demand prediction, and rider allocation have all benefited from AI and machine learning techniques. The extra logistical benefit of strategically situated distribution centers and flexible warehousing brings companies closer to the final customer and makes hyperlocal more viable than ever before. 

The hyperlocal delivery sector has a long way to go.

Hyperlocal became one of the most important services to emerge from the epidemic, particularly for the transportation of vital commodities. Because it is a capital-intensive industry, the market’s previously established participants have consolidated as demand has increased. With companies like Zomato and Swiggy entering the market and quickly expanding, the industry has seen significant development and serves as a case study for how Indian businesses are adapting. 

 

With the growth of e-commerce in the country, many products must be delivered promptly within a certain radius of an area. With a hyperlocal delivery startup, this is incredibly simple to accomplish. Given how readily shipping behemoths have penetrated the nation, India most certainly has the infrastructure for this. In terms of growth, it took a pandemic to realize the importance of these businesses, and they have experienced exponential development as a result of the demand produced during this time. 

 

Going forward, the hyperlocal delivery area will continue to grow, particularly at a time when the COVID-19 fear is widespread and many customers have become accustomed to getting essentials at the click of a button. 

The hyperlocal delivery sector has a long way to go.

Hyperlocal became one of the most important services to emerge from the epidemic, particularly for the transportation of vital commodities. Because it is a capital-intensive industry, the market’s previously established participants have consolidated as demand has increased. With companies like Zomato and Swiggy entering the market and quickly expanding, the industry has seen significant development and serves as a case study for how Indian businesses are adapting. 

 

With the growth of e-commerce in the country, many products must be delivered promptly within a certain radius of an area. With a hyperlocal delivery startup, this is incredibly simple to accomplish. Given how readily shipping behemoths have penetrated the nation, India most certainly has the infrastructure for this. In terms of growth, it took a pandemic to realize the importance of these businesses, and they have experienced exponential development as a result of the demand produced during this time.

 

Going forward, the hyperlocal delivery area will continue to grow, particularly at a time when the COVID-19 fear is widespread and many customers have become accustomed to getting essentials at the click of a button. 

 

How can MIMO help?

Route planning and last-mile distribution optimization are critical in pandemic situations to ensure smooth operations. Field staff and courier agents should be able to monitor their orders in real-time, ensuring that customers receive their orders on time. 

 

Effective fleet management and last-mile delivery optimization will help you make fast hyperlocal deliveries, whether you are an e-commerce vendor or a local delivery service. So, are you ready to use last-mile delivery tools to boost the quality of your hyperlocal deliveries? MIMO can help your business come online with the best hyperlocal delivery services in the region.  

 

Successful management of the transportation distribution process is becoming increasingly important nowadays. MIMO Technologies offers a tech-enabled platform to easily transport goods and products and achieve a high degree of precision in e-commerce and hyper local delivery. 

 

Our field officers are qualified to complete deadline-oriented work and deliver it to your customer in India’s most remote locations within pre-determined timelines. More than 14000 field officers serve in various rural and semi-urban areas. 

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8 Important Things About Hyperlocal Delivery

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8 Important Things About Hyperlocal Delivery

The Indian market has quickly shifted gears, opting for hyperlocal delivery channels to meet their needs. The demand for the hyperlocal model in the grocery market, which has always been considered the most difficult segment to break into, demonstrates its acceptance in our everyday lives and its transformation into a business reality. With the advent of several online grocery stores, e-commerce sites, and other distribution-based start-ups that have forged alliances with local neighborhood stores and supermarkets, hyperlocal delivery of groceries, fruits, and vegetables has accelerated. It has also assisted in the management of these stores by a younger generation that can adopt technology in their daily lives. Via intuitive smartphone applications, the in-store experience has now transformed into an in-hand shopping experience.

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Hyperlocal delivery is becoming increasingly popular around the world, and we have put together a list of frequently asked questions regarding this service. Some of them are as follows:

What is a hyperlocal delivery startup?

Any localized location, such as a neighborhood, a city block, or even the entire city, is referred to as hyperlocal. As a result, a hyperlocal startup is in the business of assisting other companies with last-mile distribution or product delivery through a marketplace-like site like Dunzo or Swiggy.

Why should businesses choose logistics service partners that employ local resources

What are the key advantages of a hyperlocal delivery service?

Customers and retailers benefit from hyperlocal delivery services in a variety of ways:

Why is the hyperlocal delivery trend growing in India?

The growing number of startups and consumers’ preference for “on-demand delivery” have fueled the hyperlocal market in India. Hyperlocal firms in India have been able to link many local retailers with customers in the Hyperlocal space thanks to technology.

Can I expand my small grocery business with hyperlocal deliveries? How can this be achieved?

Small businesses have benefited from hyperlocal distribution, which has given them a much-needed boost. Only wealthy sellers with their fleet could previously deliver goods to their customers’ doorsteps. But, thanks to hyperlocal delivery systems and the simplicity of listing goods on marketplaces, almost any company can now do so.

 

 

If you want to sell your goods to many people, you will need to market them properly. The first step in this direction is to raise awareness of your store and all the products you offer. Make sure your customers are aware of your distribution services next. This will reaffirm their buying decision and encourage them to place an order with you.


You’ll need a strong hyperlocal marketing strategy to do so, as well as increased exposure for your business. Since most delivery services have a delivery radius of up to 50 kilometers, you must make every effort to actively promote your business within that area.

What are the benefits of hyperlocal deliveries for SMEs?

SME’s benefit from hyperlocal distribution models because it creates a win-win scenario. Retailers can register their company on the appropriate platforms and gain access to new opportunities. They don’t have to spend money on developing and maintaining a separate app. The distribution is also handled by the aggregators’ delivery partners. As a result, it becomes easier for them to expand their market with limited investment.

What are the e-commerce hyperlocal delivery opportunities other than grocery in India?

Sellers are now venturing into on-demand delivery of food, medications, stationery, personal care products, and home services, among other things like grocery. Even large pharmacies, such as Apollo, have established a standardized omnichannel strategy for fulfilling orders hyper-locally with their local locations.

How has the current pandemic affected Hyperlocal services?

The eCommerce landscape has shifted dramatically because of the coronavirus outbreak and the national lockdown. People nowadays tend to order items online and have them delivered to their homes rather than going to the store. With the increasing demand for home delivery, the expectations for delivering products faster have also increased. Hyperlocal delivery is the solution that provides on-demand delivery quicker to customers at their doorstep, and as a result, has seen exponential growth ever since lockdown measures have been imposed all over the country.

How can MIMO help?

Effective fleet management and last-mile delivery optimization will help you make fast hyperlocal deliveries, whether you are an e-commerce vendor or a local delivery service. So, are you ready to use last-mile delivery tools to boost the quality of your hyperlocal deliveries? MIMO can help your business come online with the best hyperlocal delivery services in the region.

 
Successful management of the transportation distribution process is becoming increasingly important nowadays. MIMO Technologies offers a tech-enabled platform to easily transport goods and products and achieve a high degree of precision in e-commerce and hyper-local delivery.

 

Our field officers are qualified to complete deadline-oriented work and deliver it to your customer in India’s most remote locations within pre-determined timelines. More than 14000 field officers serve in various rural and semi-urban areas.

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How to build a Hyperlocal Delivery Network? – The Dos and Don’ts

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How to build a Hyperlocal Delivery Network? – The Dos and Don’ts

People are becoming more receptive to using services like hyperlocal delivery as they become more tech-savvy. They still use on-demand applications in other aspects of their lives, and they are now beginning to use them for local product delivery as well. So, it is up to you to make sure that you are prepared for this change.

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So, why do logistics providers and consumers prefer on-demand hyperlocal deliveries?

Nowadays, on-demand services are desperately needed in many communities. Since most customers are stranded at home due to the coronavirus pandemic, they have turned to on-demand delivery for critical products and services. To meet this demand, logistics companies are attempting to develop a hyperlocal delivery business model. These are hyperlocal and cater to immediate requirements where the entire transaction is completed in a matter of hours. Warehousing, long-distance shipping, and other logistics legs are not a concern for hyperlocal companies. The only logistic that concerns hyperlocal businesses is last-mile distribution routing.

How to build a Hyperlocal Delivery Network?

You should apply a strategic approach if you want to start a successful hyperlocal company. Some of the basic steps you can follow to build your network are mentioned below:

Select the product you want to sell or deliver:

To begin, you must determine which goods or services you will provide. Restaurants, drugs, groceries, cabs, and hyperlocal logistics all benefit from hyperlocal delivery models, which have a lot of growth potential. You may measure demand for a specific product or service by targeting local geographic locations.

Determine your target audience:

Your marketing strategy is inspired largely by your target market. Your target audience could be busy people who do not have time to go to a restaurant for a meal or senior citizens who cannot walk to the nearest grocery store. You must make your presence known by experimenting with various promotional strategies that will cater to your target audience.

Collaborate with distribution agents on a local level:

Developing a network is an important aspect of any enterprise. To do so, you will need to form alliances with two parties: a distribution partner and local merchants.

 
Customers’ orders could be received via the mobile app, and local retailers could be asked to send their delivery staff to deliver the order. You may also collaborate with a delivery service. Frequently, distribution partners set a minimum delivery limit and charge a fixed price per delivery.

Choose a revenue model:

Your revenue model is based on two sources: fees from merchant partners and customer distribution charges. For any order made from their shop, your local partners pay you a fee based on an agreed-upon percentage of the order size. If you get them more business, your partners would be able to pay you more. Since most companies have free delivery services, you can charge your customers a convenience fee if you wish.

Create a hyperlocal mobile application:

You must now begin working on the website. You will need to create different iOS and Android applications for each of the three parties: retailers, customers, and delivery workers. A feature-rich, user-friendly app is critical to building a strong customer base.

Now that you know the basic steps to create a hyperlocal business, let us delve deeper and try to understand the do’s and don'ts if you want to succeed in this lucrative industry.

Offer something Unique:

If you plan to enter the hyperlocal industry, you will find that there are already a lot of players in the business. As a result, the only way you will be competitive is if you provide customers with exclusive advantages or offers over others. If you reach the market with the same offer as your existing rivals, customers will see no need to abandon them in favor of receiving the same service from you.

Multiple Touchpoints:

Since your customers can search for services using various devices, you must have multiple touchpoints. Items can now be ordered via aggregator software, blogs, social media apps, and phone calls/texts, thanks to technological advances. You must have a variety of these touchpoints so that your customers can order with ease.

Make as many alliances as you can:

It is critical to give shape to the right kind of partnerships. It is also important to have several partnerships with retailers so that consumers have a variety of choices.

Make customer experience your priority:

When you operate in an aggregator model and do not own any assets, the service you offer is what distinguishes you. Make sure you are concentrating on the efficiency of your operation. Work to improve individual customer experiences so these customers will become advocates for your business.

Getting into the market without a plan:

Getting into a hyperlocal company may seem simple because you do not need a lot of money. But if there is one thing that can quickly destroy your business, it is entering the market without prior awareness and research. Each area is unique, and to succeed in that area, you must first learn about the people who live there and study their purchasing habits and actions.

Fewer Marketing Investments:

While it may seem that investing in a company and its product is the right thing to do, most businesses do not believe in marketing or human resource functions. They do not see the point of doing so. When your business is completely online, however, promoting your brand becomes critical. Making the right marketing investment not only ensures that customers are aware of your brand but also alleviates their concerns about having goods delivered.

Ineffective Last-Mile Delivery:

We all know that the delivery function and the people who deliver your goods will be the last point of contact with a customer and the thing they remember you for, so if you have issues with your last-mile delivery, the whole impression in front of your customer will suffer. Customers expect prompt delivery and impeccable service in this sector, and they are not willing to accept anything less.

Not enough tie-ups:

Your company is strong because of your partnerships and relationships. They enhance your brand and demonstrate to others that you are trusted by other businesses and retailers. Retailers, sponsors, and distribution partners are all examples of tie-ups. They assist you in improving your operation, attracting new clients, and providing the best goods possible.

The hyper-local industry is expected to continue to expand soon, so now is the best time to get involved. You must enter the market before it hits its apex, as there are still openings for new businesses to enter and meet gaps that have yet to be met. Be aware of potential blunders and take steps to stop them. Additionally, ensure that you have the right mix of alliances, on-target targeting, app experience, and business model. Nothing is keeping you or your company from achieving the success it deserves if you have all this in place.

How can MIMO help?

Effective fleet management and last-mile delivery optimization will help you make fast hyperlocal deliveries, whether you are an e-commerce vendor or a local delivery service. So, are you ready to use last-mile delivery tools to boost the quality of your hyperlocal deliveries?

MIMO can help your business come online with the best hyperlocal delivery services in the region. MIMO Technologies offers a tech-enabled platform to easily transport goods and products and achieve a high degree of precision in e-commerce and hyper-local delivery.

Our field officers are qualified to complete deadline-oriented work and deliver it to your customer in India’s most remote locations within pre-determined timelines. More than 14000 field officers serve in various rural and semi-urban areas.

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How Pharma stores can run a sustainable business by choosing the hyperlocal delivery model

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How Pharma stores can run a sustainable business by choosing the hyperlocal delivery model

Today, almost all essentials are available for purchase online. Groceries, food, clothing, personal care products, and even medicines are included in this list. Medicine distribution has been standard practice in India in recent years and what was once only available in chemist shops is now also available online.

 

Various drug delivery apps, such as 1 MG, Pharmeasy, Apollo, Fortis, and others, have begun to distribute medications. They distribute over-the-counter medications and other medical supplies right to the customer’s door. Does this imply that local chemist shops are no longer needed? Certainly not. To make their customers more comfortable, local chemist shops are opening online stores or collaborating with marketplaces.

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This is where hyperlocal deliveries play an important role to counterbalance the rise in demand, with supply. Let us take a closer look at how the hyperlocal model can help pharma retailers not just survive, but thrive! A few benefits:

Transparency and Productivity:

Most of the benefits provided by this distribution model go to your customers. They can weigh the various choices to make an informed decision. Customers benefit the most from efficient delivery. This is something that helps offline stores increase their CSR (Customer Satisfaction Rate) to attract new customers in the future.

Less effort needed by Retailers:

Another reason why top mobile app development companies are focusing on developing mobile apps based on the Hyperlocal model is that embracing the Hyperlocal concept provides them with a fantastic opportunity to save money and expand their company like never before. It enables offline retailers to register their stores with one of the relevant platforms. Once some customers have placed an order, the distribution partner may allocate it to a delivery executive. The delivery partner will then oversee the successful delivery of medicines to the customer.

Enhanced competition:

Customers benefit the most from this cutting-edge delivery method. It works as a system that encourages offline retailers to improve the efficiency, transparency, and relevant standards and practices of their businesses. As a result, customers receive the highest quality products or services at a low cost.

Increased revenue because of eCommerce:

The rapid growth of e-commerce has hurt offline retailers. E-commerce is now seen by most of them as a threat to their companies. Acceptance and implementation of Hyperlocal concepts provide them with a fantastic opportunity to gain exposure and develop their sales, consumer base, and revenue to remain competitive in the marketplace.

No additional retail investment:

If you are a small company that is just getting started with your pharmacy; you do not need to open several retail locations. With the use of drug delivery, you can work directly from your warehouse and deliver medications to your customers’ doorsteps.

A Combination of Delivery and Retail:

If you own a chemist store, you can deliver medications, vitamins, personal care products, and other items to your customers’ homes. You probably already do it with a local fleet, but with a full-fledged medicine delivery system, you can expand and develop your company.

Target a Larger Audience:

You do not have to sell in a specific geographic region if you use the medication distribution process. You can sell to people from all over the world. Only the delivery time would be longer, but if you sell unique medicines, it could be a boon for your business.

Increased Profits:

You can generate revenue from a variety of sources with online medicine distribution. You can also expand your inventory to meet the needs of your expanded audience and offer vitamins, medical supplies, and other products. Without a large initial investment, online medicine distribution will help you grow your company.

For many e-commerce businesses, hyperlocal is quickly becoming the hottest market trend. Therefore, regularly, many e-commerce companies are now able to meet their customers’ demands at their preferred locations in a noticeably short time. Going forward, the hyperlocal delivery space will continue to flourish, especially at a time when the COVID-19 scare is widespread, and many consumers have grown accustomed to receiving essentials at the click of a button.

Effective fleet management and last-mile delivery optimization will help you make quicker hyperlocal deliveries, whether you are an e-commerce vendor or a local delivery service. MIMO can help your business come online with the best hyperlocal delivery services in the region. 

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