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Top 10 Questions to Ask When Choosing the Right Payment Processing Software

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Top 10 Questions to Ask When Choosing the Right Payment Processing Software

Online transitions have become familiar, and the eCommerce industry has obtained an excellent boost due to the familiarity with online payments. A seller can now create a website to sell his goods and get paid through an online payment processing system. However, every online business should integrate a safe online processing system. Making sure payments are safe improves the customer experience and can help your business grow in the long run. While choosing the right payment processing software, online businesses may ask the following questions.

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#1. Is the payment processing software compatible with your currency?

The payment processing tools are registered in different countries. Most software developers register their tools in multiple countries, though some tools are dedicated to serving a particular country. So, you need to check the compatibility of the payment processing software with your trading currencies.

Customers from a particular country will not be able to pay for the products or services through your web store if the payment gateway does not support that country’s currency. Therefore, judging by the geo-location of your target audiences, you should choose a payment gateway system for your eCommerce platform.

Many businesses integrate multiple payment gateways to serve customers from different countries. Multiple payment gateways are also a good thing for the buyers’ currencies to receive money. Irrespective of the number of payment gateways you integrate with your online business, you must check the currency compatibility of those payment processing systems.

#2. Is the payment processing software PCI compliant?

While accepting online payment, a business is responsible for maintaining top-notch security for the buyer’s financial data. Therefore, you should choose the SaaS payment processing systems that come with PCI compliance. If you have not heard the term, PCI DSS stands for Payment Card Industry Data Security Standards.

In 2020, a report claimed that only 28% of online businesses in the USA had PCI compliance. The shocking revelation is that the number has been dropping in the last few years. If you choose payment processing systems that aren’t PCI compliant, you might break security rules. As a result, the financial data of customers will not remain safe.

The best way to see if a payment processing system is PCI-compliant is to look at how it encrypts data. Tokenization is a standard way to encrypt data that takes out credit card information to add an extra layer of security. Such payment gateways are PCI-compliant payment processing gateways.

#3. What should the business expect after onboarding?

Every payment solution is unique, and the onboarding experience varies from one provider to another. A more rapid and seamless onboarding process is critical for a positive customer experience. While choosing a payment gateway, eCommerce businesses should keep the following things in mind.

  • Fast Customer Onboarding: Fast customer onboarding is essential for a good payment processing system. Creating a merchant account quickly saves time for businesses.
  • Availability of Tools: A payment processing system offers multiple tools to customers. For example, merchants should look for the self-serve option in the payment processing software.
  • Relationships with Banks: For faster and easier payment transactions, banks and payment processing software need to have good relationships.

#4. Does the payment processing software accept multiple payment modes?

A reliable and professional SaaS payment processing service in India should offer a payment gateway that works with more than one payment method. In India, debit and credit card payments are popular, though UPI payments have also become convenient for buyers.

Besides these conventional payment options, the payment gateway should support digital wallet payment, internet banking, pay-later features, and many more. Featuring multiple payment gateways, it attracts more buyers to an online store.

Still, the payment processing system is a key part of keeping customers returning to an online business.

#5. What Is the Cost of Payment Processing Software?

Nowadays, merchants can find multiple payment processing systems to integrate into their online stores. But the price of a tool for processing payments depends on its features, security, and other factors. Since the market has become competitive, most SaaS payment processing companies offer low-budget deals to their customers.

However, it is still crucial for merchants to check the cost and features before choosing a payment gateway. You can check out multiple software packages and judge which one is the most cost-effective one for your business. Typically, the payment processing gateways come with a monthly package cost. In a few cases, they have fees for particular payment methods.

#6. Can You Customize the Payment Processing Software?

Every business is different, so owners need customized software as a service (SaaS) to keep track of all their tasks. So, it would help to look for a customizable payment processing tool for your online store

Customizable tools help businesses add or delete payment processing gateways according to their requirements. For example, some businesses want to offer a “pay later” option to buyers to lure more buyers. This payment option increases the conversion rate because it makes it easier for buyers to buy and pay for a product later

Some businesses receive a good number of buyers from a specific country. In such cases, the sellers want to offer currency compatibility to such buyers.

#7. Will You Be Able to Switch Providers Quickly?

While choosing payment processing software, eCommerce businesses seek long-term cooperation with the service provider. However, it does not happen that way in a few cases, and online businesses are looking for a better option.

You can easily find better options due to the availability of multiple payment processing gateways. However, migration from one service to another can be a daunting task. Businesses do not want to lose customers due to technical hiccups during the migration.

Before choosing a payment processing system, you should look at the terms and conditions for migration. It will help you to migrate easily if such a requirement arises.

#8. Does the company offer dedicated customer support?

Profound and dedicated customer support is essential for choosing the right SaaS payment solution. If a company doesn’t have good technical support, it could be challenging for eCommerce merchants to work with them in the future.

Nobody likes losing customers due to technical glitches on the payment gateway. Moreover, frequent glitches on the payment gateway are unsuitable for your business reputation. Effortless customer support is essential to deal with such technical glitches.

#9. What Is the Company’s Expertise in Fraud Management?

SaaS fraud management for SaaS payment processing is essential to protect customers from financial fraud. People lose money due to fraud, and gaining back the trust of such people becomes difficult. It is difficult to bring back a buyer once you have lost him. Therefore, you must have a payment gateway system with an efficient fraud management mechanism.

#10. Is the payment processing software tax-compliant?

The payment processing software should be tax-compliant to reduce your hassles in dealing with taxes. The payment gateway should add GST for domestic and international transactions. At the same time, it must include additional transactional fees for international payments. Choosing such a payment processing tool reduces hassles for small-scale eCommerce stores.

Conclusion

So, these are the questions you should ask before choosing the SaaS payment processing provider in India. Finding reliable payment processing software can improve the conversion rate of your business. At the same time, it enhances the momentum of customer retention by making things easier for them.

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TraQPayments Receives Payment Processing Software Recognition from Leading B2B Review Platform

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TraQPayments Receives Payment Processing Software Recognition from Leading B2B Review Platform

TraQPayments Receives Payment Processing Software Recognition from Leading B2B Review Platform

Recently, a leading B2B software marketplace presented TraQPayments with a prestigious industry award in recognition of its exceptional performance in the payment processing software category.

CompareCamp, one of the most trusted and widely-known sources for comprehensive B2B and B2C SaaS reviews, recently lauded TraQPayments as one of the best payment processing platforms this year. The software review platform granted TraQPayments with a Rising Star Award, a type of recognition usually presented to payment processing platforms that have accumulated a growing number of followers and positive mentions from satisfied users on social media.

Following a strict criteria, CompareCamp came up with an authoritative ranking of the best payment processing and invoicing platforms and considered TraQPayments as a strong contender among the software products included on the list. CompareCamp’s team of expert software reviewers evaluated the features and functionalities offered by TraQPayments, considering it as one of the finest payment processing software products in the marketplace.

CompareCamp performed a thorough assessment of TraQPayments’ overall performance in terms of accepting payments, generating invoices, and offering subscriptions. In its detailed TraQPayments review, CompareCamp examined each of the key features that the platform offers. The review especially highlighted TraQPayments’ ability to support automated payments, increasing customer satisfaction and convenience, and improving the efficiency of payment collection processes.

TraQPayments was also commended for its invoicing features, which make it easier for businesses of all scales to generate and send invoices. The platform is built with a QR code function that allows customers to complete transactions and settle payments more easily. TraQPayments also supports a variety of payment options, such as digital wallets like GPay and BHIM UPI. Integrations with the platform make it possible for customers to settle their balances through credit, debit cards, and net banking.

According to a recent report, 82% of Americans today use online payments, which include in-store checkout via a phone or QR code, in-app digital purchases, and person-to-person (P2P) payments. With COVID-19 accelerating digitization in banking, payment processing software products like TraQPayments offer the most essential features for businesses to set up and manage online payments and provide a seamless experience for their customers.

CompareCamp carefully evaluated all of the features and functionalities offered by TraQPayments and included it in their list of best invoicing platforms. As an all-in-one electronic payment solution, TraQPayments equips businesses with all the right tools to accept payments online, streamline the billing process, and provide the best customer experience.

All things considered, our team at TraQPayment would like to express our gratitude to CompareCamp for presenting us with such a prestigious award. The honor of receiving this award from such a reputable organization inspires us to continue providing top-quality payment processing solutions to all kinds of businesses.

We would also like to thank our customers and users for trusting us with their payment processing requirements. Rest assured that we will continue to develop and provide you with newer and better services in the years to come.

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How Electronic Payment Solutions are the First Step into the Digital Age

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How Electronic Payment Solutions are the First Step into the Digital Age

Finance is a big part of people’s daily lives— both on a consumer and professional level. We rely on financial transactions for so much of our day-to-day living. We buy groceries, pay our bills, receive salaries and sales, budget our finances, and so much more. Over the years, many of these activities have moved to electronic platforms, sparking a vast movement in financial technology or fintech.

Nowadays, 64% of consumers use some form of fintech platform. And while the adoption of these tools for payment has increased, there is still some pushback. But the importance of electronic payment systems cannot be denied. We rely on it heavily today. So do businesses. And soon, there might come a time the majority of our transactions will happen electronically.

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Aspects of Payment You Can Digitize

Just what can businesses and people digitize today when it comes to our finances? There are many aspects that have now gone electronic when it comes to money. Here are just a few of them.

Purchasing

Probably one of the biggest shifts in the past half-decade has been the growth of e-commerce. Consumers are no longer just buying more online. They’re actually at a point where many of them prefer it over offline methods. In 2020 alone, amidst the height of the pandemic, e-commerce grew by 27.6%.

Hence, there has been a massive shift towards online payment gateways and systems. Some electronic payment system examples we might be familiar with include PayPal, GooglePay, ApplePay, AmazonPay, Stripe, and so many more. Another growing option is TraQPayments, which merchants can use to collect money via payment links.

B2B Payables

Not only are people buying more in a B2C setting. They’re also starting to shift many of their B2B payables online. Businesses prefer to pay their suppliers, providers, and utilities online. Doing so is not only more productive. It’s also easier to track. Without the problem of unnecessary travel times and queues, business owners and managers can now allot their time towards other more important activities in the business.

Invoicing

People no longer just want to pay online. They want to be paid online as well. Online invoicing has radically shifted accounting and finance in a whole new direction. Because merchants want to pay online, companies should now start thinking about providing digital invoicing options online. These invoicing softwares do more than just online billings— which accounting can then file much easier. They also allow invoice recipients to settle payments online with ease.

Some of the invoicing software and examples that people should start looking into are PayPal and Stripe. However, these two options can be known for their massive fees. So you might also want to look at TraQPayments as an invoicing software option, given it has competitive fees and many other features and benefits.

Accounting and Book keeping

Now that so much money is moving online, 40% of accountants want to automate accounts payable and invoicing. By doing so, they’re able to accomplish bookkeeping and finance tracking tasks faster. For an accounting firm, this advantage could mean being able to get more clients. For an accounting department in a large corporation, that means that accounting managers will be able to stay up-to-date on all finance tracking with very little chance of falling back on work.

Personal Budgeting

Not only can professional accountants automate their bookkeeping. Individuals can also do so at a personal level. For someone who wants to pay their internet bill or water bill, electronic payments will most likely be a more viable option. It removes the hassle of having to leave the office for an hour to head over to the nearest payment center, for example.

There’s also the abundance of budgeting apps on mobile phones now that make it easier for people and families to get better control of their finances.

Payroll

Human resource departments also get to benefit from the growth of online payments’ popularity. 54% of small businesses say that there is room for improvement in their payroll policies and systems. Switching to online payroll services could be one of those improvements for your business.

Online payroll systems help HR departments save time and energy by automating salary computation and making it possible to disburse payments to employees virtually. That, in turn, speeds up the payout process. When employees get paid faster and more promptly, you’ll also have happier staff in general.

Expense Management

If your business still relies on manual systems to disburse, liquidate, and report back petty cash expenses, travel expenses, and so on, then there’s a chance you’re leaving money on the table. Expense management software makes small expenditure management more convenient for entrepreneurs, managers, and finance departments. Because most expense management systems are cloud-based, companies can also collect reports from traveling staff even before they get back to the office. This added edge allows for smoother accounting and more accountability.

Advantages of Going Electronic With Your Payments

All in all, it’s safe to say that electronic payments make our lives easier. And there are many advantages that build that case. If you’re not convinced, these benefits should be able to solidify this case.

Ease of Business

The ease of doing business should be a priority across economies, especially for small to medium-sized businesses. With the added features of electronic payment systems, SMEs can transact faster, take payments from clients and customers wherever they are, and grow much easier than traditional methods alone. 

The pandemic taught us that e-commerce and digital business should be a staple for any business, no matter how large. And more innovations in electronic payment markets make it easier for everyone to do that. Mobile adoption has also helped increase the ease of doing business. 90% of fintech users have used some form of mobile payment.

Saved Time and Resources

Electronic payment options save everyone time and resources. Imagine the decreased hassle of having to buy food because food delivery apps now make it possible to order and pay for food without leaving their home or office.

The cost savings brought about by electronic payments also compound massively. For instance, the cost of sending digital invoices is much lower than having to print and freight hard copy invoices. Invoice management software can also automate payment reminders so that business owners and finance staff no longer have to do so manually when clients fail to pay on time. 

Security

There’s an ongoing debate about the security of online payments, given how cybersecurity threats have risen with time. But overall, online payment options can provide more layers of security. Processes like KYC procedures and authentication steps add more layers of protection to people who send or receive payments online.

The security advantages of electronic payment systems will only improve through time as more protection innovations arise. We’re in the early stages of digital adoption still, and there’s plenty more room to grow, particularly around financial security.

Increased Reach

Businesses that use electronic payment options like e-commerce and online invoicing now have the ability to reach more clients, no matter what part of the country (or even the world) they are. Purchasing trends like cash on delivery and digital wallets are improving transactions online and encouraging more customers to buy virtually. As that reach grows, businesses will only grow more.

The Future of Business with Electronic Payment

All in all, the business world has drastically improved as electronic payment solutions improve with time. And those two will only keep growing together as more businesses and consumers start adopting this new era of commerce.

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Payment Gateway vs Payment Processor: What Is the Difference?

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Payment Gateway vs Payment Processor: What Is the Difference?

The number of people buying things online is increasing. Companies have begun to adapt to a more digital style of selling in the aftermath of the pandemic, and have begun to look for ways to enable digital payment methods in-store. In fact, 71 percent of merchants say that their annual online and mobile sales have improved, according to a survey conducted by American Express Digital Payments. How does one manage this transformation as a company? 

You must first have the proper procedures and processes in place before you can sell online. Finding and sourcing a payment provider, on the other hand, might be difficult, especially if you are new to the industry. You may have found yourself asking issues like these as the world continues to become a digital marketplace, and you struggle to move your firm into the future. 

What is the difference between a merchant account and a business account? What exactly is a payment processor, and how does it differ from a payment gateway? What choices do I have for giving alternative payment methods to my customers? Is it going to cost me money? 

These are all frequent payment-related inquiries, each with a detailed response. In this article, we’ll look at one of the most significant aspects of setting up online payments: the difference between payment gateways and payment processors. 

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What is the purpose of an online payment gateway?

Any business that accepts electronic payments online, regardless of scale, needs a payment gateway to make the process easier. Payment gateways are the “online” counterparts to conventional credit and debit card readers. If you’re used to in-store payment systems, think of payment gateways as an online version of a point of sale (POS) terminal. 

Online payment gateways enable card-not-present (CNP) transactions, whereas POS terminals are primarily geared for in-person/in-store transactions. These are online transactions in which the buyer and vendor never meet in person. To continue the payment lifecycle, a payment gateway sends data from the point of entry – whether it is a POS terminal, website, or mobile device – to the payment processor. 

To summarize, payment gateways serve as intermediaries. They process information entered during the checkout process and manage the authorization and fulfilment of payments made to online shops. However, it doesn’t end there. They are also used in brick-and-mortar enterprises, as stated previously. 

What is the purpose of a payment processor?

We’ll move on to payment processors now that we’ve learned about payment gateways. You’ll need both to run a profitable business and accept payments.

Payment processors operate as a link between your company and the financial institutions that participate in a merchant’s business transaction. When your customer swipes their card, the processor handles everything, including encrypting their data, transferring it to their bank for confirmation, and finally to your bank. 

Payment Processor vs Payment Gateway: What are the main differences?

  • A payment gateway is a product or service that allows you to approve or reject business transactions between your website and your customers. A payment processor is a financial institution that handles online transactions and ensures that you get your money from the consumer.
  • Payment gateways can be incorporated into your accounting software or online store, allowing you to process credit cards straight from within your software. The Payment Processor will open a merchant account for your company, allowing you to accept credit cards.
  • Using a payment gateway to take payments online is a simple process. Using a Payment Processor guarantees that credit card transactions are properly funded. The payment processor facilitates the transfer of funds from the customer's bank account to the merchants.

How does a Payment Gateway work?

The stages that describe how a Payment Gateway operates are as follows : 

  • The Payment Gateway sends a customer's encrypted sensitive data to the issuing bank from the customer's computer/device.
  • The Payment Gateway decodes the encrypted data and presents it to the issuing bank in a readable manner once it arrives at the bank.
  • The customer's information is then authenticated or declined by the issuing bank.
  • After the issuing bank has confirmed the authenticity of the customer's request, the Payment Gateway sends the online transaction details to the Payment Processor, that completes the business transaction using SSL encryption.

How does a Payment Processor work?

A payment processor’s task is to deliver confidential customer information in the following format : 

  • The payment gateway delivers the payment processor encrypted consumer information.
  • The customer's information is sent to the merchant account bank via the payment processor.
  • To validate the cardholder's identification and the online transaction's validity, the merchant account bank makes a request to the customer's card-issuing bank.
  • The payment processor receives a refusal or approval notification from the customer's card issuing bank, which is then forwarded to the payment gateway.
  • The customer is notified whether or not the transaction has been approved by the payment gateway.
  • If the online transaction is approved, the customer proceeds to the checkout process to complete it.
  • Following the completion of the business transaction, the processor transmits information to the card-issuing bank in order for funds to be transferred to the merchant account.

How do they work together?

Payment gateways gather and send credit card information to the payment processor. They inform you and your consumer about payment approvals or denials. To break it down even further, consider the following : 

 

Payment processors function behind the scenes, securely routing data to various parties from the start of the transaction until the money is settled in your bank account.

 

The transaction is facilitated by the payment processor. A payment gateway is a mechanism that allows a firm and its customers to communicate the approval or rejection of business transactions. 

 

A gateway’s most typical purpose is to take payments for goods and services offered online; but, in today’s payment landscape, gateway technology has remarkably extended to create a seamless buying experience across all sales channels and devices. To handle online payments, an e-commerce business must choose both payment services (payment gateway and payment processor). 

 

Most crucially, the payment processor does not interact directly with an authenticator; this is handled through the Payment Gateway. As a result, selecting the correct payment gateway is critical for safeguarding your customers’ sensitive data. 

 

You’ll need both a payment gateway and a payment processor to process online transactions for your business. The gateway is where the transaction begins and ends. The customer will enter their credit card details and will be notified whether the transaction is approved or denied. 

 

The payment processor transfers data from the customer’s bank to the merchant’s bank. Every online transaction necessitates both so it is inconceivable to have one without the other. 

How to select a suitable Payment Gateway and Payment Processor?

Payment gateway technology has evolved to keep up with the evolving payments landscape, despite the fact that they were originally designed for traditional eCommerce business transactions. 

 

Payment processing can also be managed over a much wider number of channels and devices using modern gateways. This allows businesses and customers to have a more seamless omnichannel experience. 

 

Different companies can technically manage your merchant account, payment gateway, and payment processing. However, when problems or disagreements develop, this might cause problems. Who is to blame if your online store abruptly ceases to accept payment cards? 

 

You can avoid interoperability difficulties by getting all three from the same vendor such that there is only one vendor you need to contact if a problem arises. 

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What are the Merchant Benefits of Using Payment Links

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What are the Merchant Benefits of Using Payment Links

Whether you sell online or not, you’ve probably spent a lot of time and effort getting customers to the point of payment. So, it should be simple to accept their payments, right? 

Absolutely! That’s why a payment link can be extremely useful in some situations, such as when you don’t have access to card swipe devices or need to accept B2B payments electronically. Payment links are a wonderful alternative for executing transactions fast and easily in these (and other) situations.  

Businesses are realizing the benefits of going digital and are allowing for online sales where the payment process is one of the most important aspects of a successful sale, and you must approach it carefully to ensure that your consumers have a positive experience with it. 

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What is a payment link?

A payment link is essentially a payment technique that allows you to request and accept online payments from consumers outside of your typical online business. It’s usually powered by one of the prominent payment systems, which assures that both merchants and customers’ payments are secure. It also provides versatility in terms of how it can be used. Wherever you sell online, they can be an email invoice, a social network company page, basic checkout pages on a website, or even channels in messengers. 

How do payment links work?

Customers are sent an e-mail, SMS, or web link with a “Pay Now” or “Pay Invoice” option. Customers who click the payment button are brought to a payment page that displays the amount owed. They can safely fill up their billing and shipping information, and the transaction is complete. 

Who would use payment links?

While some companies may use payment links to receive the majority of their payments, others may only use them on occasion. If you’re a B2B company that sends electronic invoices to customers, for example, you may include payment buttons directly in your invoices to speed up payment. 

Alternatively, you could be a tiny B2C business selling at an event without access to card swipe devices or a virtual terminal. You can simply email a payment link to a customer when they are ready to pay. They’ll get it right away on their phone, and they’ll be able to finish the payment details quickly by inputting their credit/debit card number or selecting a payment wallet like Paytm or Google Pay. 

Making payments in today’s expanding e-commerce markets should be all about simplicity, security, and speed. There are multiple payment methods that have progressed over time, from cash to cards to digital payments, with each advancement being more convenient and advanced than the previous. Payment links, on the other hand, are a significant mechanism that is gaining popularity and traction.  

Here are some of the most important merchant benefits of using payment links to collect money :

Multiple payment methods that are convenient to use

There are multiple payment methods and currencies that customers can choose from when using a payment link. Customers who have already submitted payment information to you will find the page pre-populated with their billing and shipping information; all customers have to do now is click “Pay Now.” Even better, the payment page it directs to is mobile-friendly, making it simple to navigate even on a phone. (Including an eWallet payment option speeds up the process even further.)

Processing time is reduced

For the business, the benefit of payment links is that they no longer need to meet with consumers for payment or wait for a bank transfer, especially for small amounts. They can simply generate a link that is customized with the information of the purchased things and the requested amount, and clients can complete the payment at their leisure. The funds are automatically transferred to the merchants after a successful payment, reducing the inconvenience and eliminating the need for cash.  

Lowered overhead costs

Furthermore, receiving payments through a link eliminates the need for any payment devices such as POS terminals or other third-party applications, reducing setup and maintenance costs. Several apps offer a “pay as you go” model, in which merchants pay a per-transaction cost based on usage rather than registration or monthly price. This lowers the hurdle during initiation, especially for small businesses or those who only accept card payments for a small portion of their sales. 

Improved customer service

Payment links can be shared on any social media or messaging site, allowing businesses to personalize the transaction by including a message thanking customers or promoting other products. Furthermore, payment links give clients the freedom of choosing from multiple payment methods and paying with their preferred method. As a result, it enhances the overall shopping experience and can be used to cultivate a loyal consumer base. 

It's easier to collect payments

You can build a payment link and customize the checkout page with your own branding with minimal IT work. If more payments are made by credit card, it may ease the pressure on your finance or accounting staff and save them time processing checks. 

You can collect payments more quickly

Including a “Pay Now” button on an electronic invoice encourages customers to pay right away, rather than waiting for a physical check to arrive. Paying with a credit card not only expedites the payment procedure, but it also informs you instantly if the funds are available. If not, you can display an error message instructing the customer to try another card, which will immediately resolve the problem. 

Works on an international scale

It can be used to receive or send money in any currency. Whether it’s for a friend or to pay for a service, the person who receives the payment has the option to accept it and convert it, not to change it to another currency, or to refuse it. 

Conclusion

Many people talk about not having enough time in their daily lives. Transferring funds and paying in cash has become a time-consuming process. Streamlining this process by using Payment links, can provide a number of merchant benefits when used. 

 

With the passage of time, society’s pace has progressively developed, responding to new demands that have surfaced. The electronic market is one area where these shifts are becoming more visible. We have only now recognized the significance of online payment. 

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